Although most people never think about it, sometimes it may be necessary to have access a computer that is physically inaccessible. It is for this reason that there is remote pc software. This software allows people to interact with a computer that is located in another room, or even on the other side of the world, just as they could if it was sitting directly in front of them.
People working in the area of technical support are one group of people that can reap great benefits from this type of software. Historically, technical support occurs verbally over a telephone. The support technician guides the customer through a series of actions that will allow the him to determine the problem. Once the problem is identified, the customer is then given instructions on how to correct the problem. An alternative to this tedious and time consuming process is provided by the use of remote pc software that allows the technician to take control of the customer's computer and repair it himself.
System administrators, who are responsible for the maintenance of large computer networks, are a group of people whose jobs can be made remarkably easier with the use of this type of software. With remote access to all of the computers on the network they can upgrade the operating systems on each computer at the same time without ever having to go anywhere. Without this type of access the only way to accomplish this would be to physically move from computer to computer.
There is a type of computer network that is built from this idea that is prefered by some businesses for it's ease of maintenance, and reduction of cost. All of the computers in the building are actually just terminals, and they run all of their programs remotely on a server. The terminals are cheaper than full computer systems.
People who have a computer at both a home office and their place of business sometimes need a file that is located on the other computer. With software that allows remote access to the other computer, all files area always accessible no matter which one is being used. This also can save time, and money.
The reverse situation is also true. Sometimes you need to access your home computer when at work, or when visiting others. Maybe you need to retrieve a photo or an email to share with your colleagues. Prior to the availability of these kinds of programs none of these things would be possible. For many people this convenience is worth the cost of owning this kind of software.
There are some applications that provide remote access to media files so that they can be streamed to another computer at a remote location. This prevents the need to make multiple copies to be carried around. Music and video can even be streamed from a home computer to a cell phone.
Remote pc software has been used for decades in governmental and educational institutions, but it is now starting to be found in consumer products. There seems to be no limit to the ways it can be used, but it is sure to simplify many of our daily tasks.
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